Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, participate in our community forums, or contact us for support. This includes your name, email address, payment information, and any content you submit through our platform.

We also automatically collect certain information about your device andge of our services, including IP address, browser type, operating system, referring URLs, access times, and pages viewed. This helps us improve our platform and provide personalized learning experiences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our educational services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers that may interest you.

Your learning progress and project submissions may be used to provide personalized feedback and recommendations. We may also use aggregated, non-personally identifiable information for research and analytics purposes to enhance our curriculum and platform functionality.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our platform, conducting business, or serving our users.

We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your subscription plus a reasonable period thereafter.

International Data Transfers

As we operate from and serve users globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

By using our services, you consent to the transfer of your information to and other countries where we operate, which may have different data protection laws than your country of residence.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. This helps us provide a more personalized experience and improve our services.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our platform. Please refer to our Cookie Policy for more detailed information.

Third-Party Services and Links

Our platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

We may integrate with third-party services for payment processing, analytics, and other functionality. These integrations are governed by the respective third parties' privacy policies and terms of service.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You can manage your account settings, communication preferences, and privacy controls through your user dashboard.

You may also request a copy of your personal information, object to certain processing activities, or request data portability where applicable under local laws. To exercise these rights, please contact us using the information provided below.

Marketing Communications

We may send you promotional emails about new courses, features, and special offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

Even if you opt out of promotional communications, we may still send you transactional messages related to your account, purchases, and important service updates.

Data Breach Notification

In the event of a data breach that may compromise your personal information, we will notify affected users and relevant authorities as required by applicable law. We will provide information about the nature of the breach and steps being taken to address it.

We maintain incident response procedures to quickly identify, contain, and remediate any security incidents that may occur.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

In such cases, we will ensure that the acquiring party agrees to protect your personal information in accordance with this privacy policy or provide you with notice and choice regarding any material changes.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated privacy policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Email: privacy@hilanuwinter.com
Address: 2 Chome-8-3-14-29 Takada, Toshima-ku, Tokyo 171-0033
Phone: +81-22-214-8010

We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have about our privacy practices.